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Shipping & Returns


Shipping

We can ship to UK, Europe and International destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

If you are not satisfied with your purchase, you must notify us within 7 working days of receiving it. If the item returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund. You may return most new, unopened items within 30 days of delivery for a full refund. We will only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within 1 to 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
If you need to return an item, simply Contact Us , enter order details and reason for return. We will then send you an email with an RMA number and instructions on how to return your item. We will notify you by email of your refund once we have received and processed the returned item



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